Joomla account cleanup

How it works

1. Buy the plugin and download the Joomla ZIP under “My plugins” in your account.
2. Install the ZIP in Joomla and pair the website with your support project.
3. List all matching accounts in the ticket by username, name or email address, select the intended result, obtain a preview and approve it.
4. Joomla performs the cleanup. The audit appears in internal ticket notes; the short customer reply remains editable.

Requirements and scope

Tickessa support package 0.15.7 or later with the included ticket integration, Joomla 6 and PHP 8.3 or later. Current qualification covers Joomla 6.1.3, Kunena 7.0.8 and JomSocial 5.0.1 with PHP 8.3. Other component versions are blocked from cleanup until their compatibility has been verified.

When Kunena posts exist, posts and discussion structure are preserved; the account is blocked and anonymized. Review personal information in posts, quotes and external data before approval. Unsupported media and data require manual review and may block cleanup. Installed Community Builder or remaining Community Builder data currently block cleanup.

Plugin and updates

€39.00 net for the initial purchase including one year of updates. Each additional update year: €39.00 net, plus applicable taxes. No automatic renewal.

One year of updates with your purchase and perpetual use of entitled versions. Additional update years can be purchased separately.

Sign in to your account to purchase. An active Tickessa support package license is required.