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Joomla account cleanup

Handle deletion requests in your Tickessa ticket system. Joomla checks and cleans supported account data on your website.

How it works

  1. Buy the plugin and download the Joomla ZIP under “My plugins” in your account.
  2. Install the ZIP in Joomla and pair the website with your support project.
  3. Review the deletion request in the ticket, obtain a preview and approve it.
  4. Joomla performs the cleanup. The audit appears in internal ticket notes; the short customer reply remains editable.

Requirements and scope

Tickessa support package with the included ticket integration, Joomla 6 and PHP 8.3 or newer. Current qualification covers Joomla 6.1.3, Kunena 7.0.8 and JomSocial 5.0.1. Other versions are blocked from cleanup until their compatibility has been verified.

When Kunena posts exist, posts and discussion structure are preserved; the account is blocked and anonymized. Review personal information in posts, quotes and external data before approval. Community Builder integration is planned for a later release.

Plugin and updates

One year of updates with your purchase and perpetual use of entitled versions. Additional update years can be purchased separately.

Sales are being prepared. Purchase and renewal will be enabled after package approval and pricing are complete.

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