Install it yourself, let us host it, or combine managed operation and AI. The payment service securely handles payment, invoices, promotions and discount codes.
One production Tickessa instance
Updates during the paid rental period
Permanent access to eligible versions
Secure payment service with invoice
Light
Tickessa Light
Manual email support for small teams. No AI.
Your own hosting required
—per month plus VAT
Up to 2 email accounts, 2 active projects, 3 active users
Tickets, manual replies and web/PWA
No AI, knowledge base, portals, forms, automations, plugins or external integration API
Monthly rental only
Light is available monthly only. Business
Tickessa Business
Full-featured Tickessa for growing support teams.
Your own hosting required
—per month plus VAT
All Tickessa features without Light limits
Knowledge base, portal, forms, workflows and plugins
Optional own AI keys (BYOK), no tokens included
Your own server; updates during the rental period
AIComplete
Tickessa AI
All features, hosting and Tickessa AI.
Hosting included
—per month plus VAT
All Tickessa features without Light limits
Knowledge base, portal, forms, workflows and plugins
5 million AI tokens per billing month
Separated environment, operation and updates by Tickessa
Self-hosted rentals: 14 days of grace after the paid period, then read and export only. Renewed licence files restore editing. Prices are loaded directly from the payment service. Applicable taxes, currencies, promotions and discount codes are calculated in the payment window. Hardware is not included.
After purchase
After payment, continue in your customer account.
1
Complete purchase
The payment provider checks payment and company details and calculates any applicable taxes.
2
Activate account
Set your company name, contact person and a secure password.
3
Get access
Own hosting: install the package and import its installation-bound license from your account. Tickessa hosting: we set up your environment and send you the access details.
Prefer a company invoice and bank transfer? Contact sales.