Your operation.
Your model.

Install it yourself, let us host it, or combine managed operation and AI. The payment service securely handles payment, invoices, promotions and discount codes.

  • One production Tickessa instance
  • Updates during the paid rental period
  • Permanent access to eligible versions
  • Secure payment service with invoice
Light

Tickessa Light

Manual email support for small teams. No AI.

Your own hosting required
—per month plus VAT
  • Up to 2 email accounts, 2 active projects, 3 active users
  • Tickets, manual replies and web/PWA
  • No AI, knowledge base, portals, forms, automations, plugins or external integration API
  • Monthly rental only
Light is available monthly only.
Business

Tickessa Business

Full-featured Tickessa for growing support teams.

Your own hosting required
—per month plus VAT
  • All Tickessa features without Light limits
  • Knowledge base, portal, forms, workflows and plugins
  • Optional own AI keys (BYOK), no tokens included
  • Your own server; updates during the rental period

Self-hosted rentals: 14 days of grace after the paid period, then read and export only. Renewed licence files restore editing. Prices are loaded directly from the payment service. Applicable taxes, currencies, promotions and discount codes are calculated in the payment window. Hardware is not included.

After payment, continue in your customer account.

1

Complete purchase

The payment provider checks payment and company details and calculates any applicable taxes.

2

Activate account

Set your company name, contact person and a secure password.

3

Get access

Own hosting: install the package and import its installation-bound license from your account. Tickessa hosting: we set up your environment and send you the access details.

Prefer a company invoice and bank transfer? Contact sales.